Skip to content
Accepting our first 5 founding Australian clinics
Easier Clinic
Easier Clinic.

How it works

Six phases. Fourteen days. Zero drift.

Most agencies sell you hope and a start date. Easier Clinic sells you a named deliverable for every day on the calendar — and a founder who picks up when it slips.

DAY 1

Ops diagnostic

60-minute call. We map your leaks — billing, no-shows, admin — and hand you a 1-page opportunity brief. Free, and free of pitch-deck.

DAY 5

VA matched

We interview 40+ candidates for every seat. You meet the top 2 — pick the one whose energy fits your clinic.

DAY 7

Workflows built

ClickUp workspace stood up, core automations wired into Cliniko / Halaxy / Xero, SOPs documented for every recurring task.

DAY 14

Go live

Phones answered. Recalls sending. Claims flowing. Dashboard live. We stay in your Slack for the first 30 days.

Phase by phase

What actually happens, in the order it happens.

Phase 01 · Day 1–2

Diagnose

We sit on the phones with your front desk for an hour. We shadow your billing flow. We read your last 30 days of Google reviews. Then we write a 6-page ops teardown — every leak, every bottleneck, every recovery figure quantified.

Deliverables
  • ·1-hour discovery session
  • ·Front-desk shadow audit
  • ·Ops teardown document
  • ·Opportunity map (ranked by ROI)
Phase 02 · Day 3–5

Design

We architect your future-state workflow across Cliniko / Halaxy / Nookal / Xero / HotDoc. You approve before anyone touches a tool. No silent rebuilds.

Deliverables
  • ·Workflow architecture doc
  • ·SOP register (first 12)
  • ·Role scorecard for your VA
  • ·Data-flow map (APP 11 aligned)
Phase 03 · Day 5–7

Match

Every seat is filled from a pool of pre-vetted, clinic-trained talent. You interview the top 2 candidates. You pick. If they aren't a fit, we swap — no gap, no cost.

Deliverables
  • ·Top-2 candidate shortlist
  • ·Live interview panel
  • ·Contract + NDA + BAA
  • ·First-day kit shipped
Phase 04 · Day 7–12

Build

ClickUp workspace stood up. Automations wired through Make / n8n. Dashboards built in Looker Studio. SOPs written, reviewed, pressure-tested.

Deliverables
  • ·ClickUp workspace (production-ready)
  • ·5–15 automations built
  • ·ClinicPulse dashboard live
  • ·SOP library seeded
Phase 05 · Day 13–14

Go live

Phones switch over. First claims flow. First recall sends. We ride in your Slack for the full first 30 days — no handover, no tickets, just direct access.

Deliverables
  • ·Port-over day runbook
  • ·Founder in your Slack
  • ·Daily check-in for 30 days
  • ·Week-2 performance review
Phase 06 · Day 30+

Optimise

Monthly reviews, quarterly planning. We add automations as new pain surfaces. We retrain when regulation changes. The relationship compounds.

Deliverables
  • ·Monthly performance review
  • ·Quarterly ops roadmap
  • ·Rolling SOP updates
  • ·Regulatory watch (RACGP / MBS / APP)
One workflow, four phases

The patient journey, operationalised end-to-end.

Easier Clinic sits across your practice-management stack — Cliniko, Halaxy, Nookal, Power Diary — and connects the gaps no single tool solves.

Cliniko

Every new patient captured in Cliniko before they hang up.

What Easier Clinic does
  • Demographics → Cliniko patient record
  • Medicare / DVA number validated
  • Private-health fund & extras eligibility checked
  • Intake form sent via HotDoc
Head to head

Why not just hire a VA — or a consultant?

Because clinic owners are usually drowning in vendors, not hours. We replace three engagements with one team.

  • Clinic-specific VAs trained on Cliniko / Halaxy / Nookal
    Easier Clinic
    Offshore VA agency
    In-house hire
    DIY automation
  • Workflow design + SOP documentation
    Easier Clinic
    Offshore VA agency
    In-house hire
    DIY automation
  • Automations (Make / n8n / Zapier) built for you
    Easier Clinic
    Offshore VA agency
    In-house hire
    DIY automation
  • Custom reporting dashboards built on request
    Easier Clinic
    Offshore VA agency
    In-house hire
    DIY automation
  • Australian-led, Privacy Act (APP 11) aware
    Easier Clinic
    Offshore VA agency
    In-house hire
    n/aDIY automation
  • No lock-in contract · 30-day replacement
    Easier Clinic
    Offshore VA agency
    In-house hire
    n/aDIY automation
Sharp questions

Things clinic owners actually ask.

No. Easier Clinic is a service. We install our team and our automations into your existing tools (Cliniko, Halaxy, Xero, etc.) and document everything as we go. There's no app to log into and no licence to renew — when our engagement ends, the workflows and SOPs stay with you.

Ready when you are

Want to see the diagnostic document?

We'll walk you through a redacted ops teardown we delivered to a 4-practitioner physio group last quarter. 20 minutes, no pitch.

Talk to the founderRun the numbers first
No lock-in contract·30-day replacement·Australian-led·APP 11 aware