easierclinic.com / solutions

Four services. Every install, every clinic.

No SaaS to subscribe to. No platform to learn. People, systems, and automations installed into your existing stack, handed over with documentation. We're accepting our first five founding clinics.

01Clinic-trained VAs

Trained staff, placed in days.

Receptionists, billers, recall coordinators, and clinical admin trained on Cliniko, Halaxy, Nookal and the AU Medicare workflow before they touch your data. Controlled-environment delivery, VPN-gated access, signed confidentiality. Australian-led, with onshore management.

Right person

matched to your clinic

7-day target

from brief to live

No lock-in

30-day replacement

Easier Clinic OSLIVE

Morning call queue

07:52Inbound call, new patient
07:52VA answered in 6 seconds
07:55Booked: Thu 08:40, Dr Tran
07:55Confirmation SMS sent
08:03Recall list: 11 patients queued

Fig. 01A reception VA working the live call queue.

What's in the install

Reception VAs (phones, bookings, intake)
Billing specialists (Medicare, DVA, private fund)
Practice coordinators (rosters, compliance, vendors)
Recall admins (rebook + patient liaison)
Clinical admin (records, referrals, templates)

Included in every retained engagementDiscuss this

02ClickUp workspace + SOPs

Operations, finally visible.

Production-ready ClickUp workspace stood up. SOP library seeded with the first 12–18 documents you actually need. The team gets visibility without paying for another tool per seat. Tool-agnostic if you'd rather live in Notion or Asana, we'll build there instead.

12–18 SOPs

shipped with the workspace

1 login

for the whole team

Tool-agnostic

if you prefer

Easier Clinic OSLIVE

Front-desk board · SOP-linked

Backlog

Recall batch, GPMP

DNA rebook: S. Chen

Doing

Claim 8824 resubmit

Done

Intake forms sent

18 SOPs seeded · every task owned

Fig. 02Your operations board. Every task owned and visible.

What's in the install

Production-ready ClickUp workspace
SOP library, first set shipped at install
Role scorecard for every seat
Task templates tied to recurring work
Practice-wide dashboards without extra licences
Training for your team in week 2

Included in every retained engagementDiscuss this

03Workflow automations

Make / n8n / Zapier, installed across your stack.

Booking → intake → recall → billing → reporting, wired together without rip-and-replace. We connect what you already pay for. Cliniko, HotDoc, Xero, Tanda, Google, into a single operational flow. Each install includes a discrete number of automations agreed up front.

No new licences

we build on what you already have

Documented

every flow handed over with diagrams

Yours

the clinic owns the build

Easier Clinic OSLIVE

Booking → intake → record

01HotDoc booking

02Make scenario

03Cliniko record

No human in the loop · logged end to end

Fig. 03Booking to intake to record, no human in the loop.

What's in the install

Booking → patient record sync
Claim submission → rejection-queue monitoring
No-show → recall SMS
Post-visit → review request routed by NPS
Nightly Xero reconciliation
Visit-end → invoice / Medicare claim

Included in every retained engagementDiscuss this

04Reporting dashboards

One view across the seven systems you live in.

Looker Studio (or Power BI if you prefer) pulling from Cliniko, Xero, HotDoc, Google Reviews, Medicare Online, Tanda and your telephony, into a single dashboard tuned to the KPIs you actually use. Refresh cadence agreed at scoping.

Looker or Power BI

your call

Tuned to KPIs

you use, not generic ones

Documented

you keep the build

Easier Clinic OSLIVE

Owner's view · 7 systems

Utilisation

81%

Claims accepted

96%

Recalls worked

142

DNA recovered

Fig. 04The owner's view. Seven systems, one screen.

What's in the install

Revenue by practitioner / service line
Claim acceptance + rejection ageing
Recall pipeline + rebook rate
NPS + review velocity
Staff utilisation vs. rostered hours
Multi-site rollups for groups

Included in every retained engagementDiscuss this

Plugs into the stack you already run

ClinikoHalaxyNookalPower DiaryBest PracticeHotDocHealthengineXeroMYOBTandaMedicare OnlineTwilioMaken8nZapierClickUp

05Bespoke builds on request

Need something beyond the four services? We scope it separately.

These are scoped fixed-fee with a clear deliverable, on top of the standing engagement. No retainer inflation. We'll tell you honestly whether each one is a fit.

AI voice receptionist

Custom-tuned to your clinic's tone, triage rules, and fallback logic. Scoped fixed-fee on top of the VA seat.

Recall engine build

Per-condition cadences, NDIS plan-expiry alerts, dormant-patient win-back flows. Full ownership handover.

End-to-end billing pipeline

Medicare + DVA + private-fund + Xero stitched into one flow with rejection auto-fix logic. Fixed-fee build.

Custom multi-site dashboard

For clinic groups: composite ops health score, site-by-site comparison, monthly board-pack PDF.

Multi-site integrations

Consolidated reporting, cross-site rostering, group-wide recall rules.

The ask

Want any of these in your install?

Tell us your stack on the diagnostic call. We'll come back with the exact scope and price.

Book the diagnostic

No lock-in contract
APP 11 aware
$0 replacement guarantee